CP
Christian P
1 reviews | Active since Jul 2022
10 Sept 2023, 07:10
TERRIBLE
It's been 2 months now with poor internet it's terrible I understand the cable broke but my friend 10 km aways play the same game and it's fine my internet was great but somthing went wrong terrible I rather go to 5g and struggle a bit than stay with mweb/metro fiber and can't play nothing.
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Replies (1)
MetroFibre Networx's replyOfficial
11 Sept 2023, 08:23Good day Christian,
Please accept our apology for the frustration caused.
Our complaints/escalations department is currently investigating the matter mentioned above.
The relevant department and the complaints department will revert with an urgent resolution.
Kindly expect further communication via email.
Kind regards,
Nthabi
Please accept our apology for the frustration caused.
Our complaints/escalations department is currently investigating the matter mentioned above.
The relevant department and the complaints department will revert with an urgent resolution.
Kindly expect further communication via email.
Kind regards,
Nthabi
MetroFibre Networx's reply11 Sept 2023, 08:23
Official
Good day Christian,
Please accept our apology for the frustration caused.
Our complaints/escalations department is currently investigating the matter mentioned above.
The relevant department and the complaints department will revert with an urgent resolution.
Kindly expect further communication via email.
Kind regards,
Nthabi
Please accept our apology for the frustration caused.
Our complaints/escalations department is currently investigating the matter mentioned above.
The relevant department and the complaints department will revert with an urgent resolution.
Kindly expect further communication via email.
Kind regards,
Nthabi