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rochelle F
1 reviews | Active since Dec 2016
06 Jun 2025, 11:10
TERRIBKLE ACCOUNTS
THE ACCOUNTS DEPARTMENT HAS TO THE WORST EVER!!!!! SEND AN INCREASE LETTER FROM R849.00 TO R999.00 BUT THEY DEBIT R849.00 AND NOW ITS MY PROBLEM THEY ARE USELESS!!!!!
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MetroFibre Networx's replyOfficial
06 Jun 2025, 11:21Dear Rochelle,
Thank you for bringing your concerns to our attention.
We can confirm that your query regarding the billing discrepancy has been escalated to our Finance Management Team for urgent investigation. Please rest assured that we are committed to ensuring the matter is resolved to your satisfaction.
We will provide you with feedback as soon as it becomes available.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for bringing your concerns to our attention.
We can confirm that your query regarding the billing discrepancy has been escalated to our Finance Management Team for urgent investigation. Please rest assured that we are committed to ensuring the matter is resolved to your satisfaction.
We will provide you with feedback as soon as it becomes available.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply06 Jun 2025, 11:21
Official
Dear Rochelle,
Thank you for bringing your concerns to our attention.
We can confirm that your query regarding the billing discrepancy has been escalated to our Finance Management Team for urgent investigation. Please rest assured that we are committed to ensuring the matter is resolved to your satisfaction.
We will provide you with feedback as soon as it becomes available.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for bringing your concerns to our attention.
We can confirm that your query regarding the billing discrepancy has been escalated to our Finance Management Team for urgent investigation. Please rest assured that we are committed to ensuring the matter is resolved to your satisfaction.
We will provide you with feedback as soon as it becomes available.
Best regards,
Marilize
MetroFibre Complaints & Escalations