NN
Nikiwe N
1 reviews | Active since May 2016
03 Feb 2025, 16:01
Technician
Still waiting for someone to come
We wish to inform you that we've received ticket ***3 from MetroFibre, that was lodged with Vuma on 2025/02/02.
Helpful (0)
Replies (5)0
Replies (5)
MetroFibre Networx's replyOfficial
03 Feb 2025, 16:38Dear Nikiwe
Thank you for reaching out. We understand the frustration that has been caused by the delay in assistance.
Our MetroGo department is urgently looking into your query and will be in contact with you to provide assistance and advise when a technician will attend to resolve the issue.
We appreciate your patience and will keep you updated on the progress.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for reaching out. We understand the frustration that has been caused by the delay in assistance.
Our MetroGo department is urgently looking into your query and will be in contact with you to provide assistance and advise when a technician will attend to resolve the issue.
We appreciate your patience and will keep you updated on the progress.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply03 Feb 2025, 16:38
Official
Dear Nikiwe
Thank you for reaching out. We understand the frustration that has been caused by the delay in assistance.
Our MetroGo department is urgently looking into your query and will be in contact with you to provide assistance and advise when a technician will attend to resolve the issue.
We appreciate your patience and will keep you updated on the progress.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for reaching out. We understand the frustration that has been caused by the delay in assistance.
Our MetroGo department is urgently looking into your query and will be in contact with you to provide assistance and advise when a technician will attend to resolve the issue.
We appreciate your patience and will keep you updated on the progress.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
NN
Nikiwe N's updateReviewer Update
03 Feb 2025, 17:27No one has called me and it is after 5pm
NN
Nikiwe N's update03 Feb 2025, 17:27
Reviewer Update
No one has called me and it is after 5pm
MetroFibre Networx's replyOfficial
03 Feb 2025, 17:35Dear Nikiwe
We have followed up with the MetroGo Department.
We will advise as soon as we receive feedback.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
We have followed up with the MetroGo Department.
We will advise as soon as we receive feedback.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply03 Feb 2025, 17:35
Official
Dear Nikiwe
We have followed up with the MetroGo Department.
We will advise as soon as we receive feedback.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
We have followed up with the MetroGo Department.
We will advise as soon as we receive feedback.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
NN
Nikiwe N's updateReviewer Update
03 Feb 2025, 17:41How long does it take like really
NN
Nikiwe N's update03 Feb 2025, 17:41
Reviewer Update
How long does it take like really
NN
Nikiwe N's updateReviewer Update
03 Feb 2025, 18:09So annoyed I am cancelling the service
NN
Nikiwe N's update03 Feb 2025, 18:09
Reviewer Update
So annoyed I am cancelling the service