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Shannon C
1 reviews | Active since Oct 2018
10 Apr 2020, 11:57
Still waiting for a call
Been without internet from yesterday, they keep telling me that it is with the maintenance team. If no one has called me by now when? if i am without internet, which means i cannot make money.
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Replies (3)SC
Shannon C's updateReviewer Update
10 Apr 2020, 16:01So i found out that metrofibre was at my place yesterday at 1:30 fixing someone elses fibre and decided to disconnect mine. I have called them and they said they the team have not looked at it yet and will only be sorted out next week. They were the cause of my issue but i must wait. Pathetic provider. THIS NEEDS TO BE SORTED OUT NOW!!!!!
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Shannon C's update10 Apr 2020, 16:01
Reviewer Update
So i found out that metrofibre was at my place yesterday at 1:30 fixing someone elses fibre and decided to disconnect mine. I have called them and they said they the team have not looked at it yet and will only be sorted out next week. They were the cause of my issue but i must wait. Pathetic provider. THIS NEEDS TO BE SORTED OUT NOW!!!!!
MetroFibre Networx's replyOfficial
14 Apr 2020, 08:47Good Morning Shannon,
Thank you for your message.
I will be escalating your issue to the relevant departments now.
Please can you supply your contact details and address so that our technicians can sort this out? Alternatively please send it to ***
Thank you,
The MFN Team
Thank you for your message.
I will be escalating your issue to the relevant departments now.
Please can you supply your contact details and address so that our technicians can sort this out? Alternatively please send it to ***
Thank you,
The MFN Team
MetroFibre Networx's reply14 Apr 2020, 08:47
Official
Good Morning Shannon,
Thank you for your message.
I will be escalating your issue to the relevant departments now.
Please can you supply your contact details and address so that our technicians can sort this out? Alternatively please send it to ***
Thank you,
The MFN Team
Thank you for your message.
I will be escalating your issue to the relevant departments now.
Please can you supply your contact details and address so that our technicians can sort this out? Alternatively please send it to ***
Thank you,
The MFN Team
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Shannon C's updateReviewer Update
14 Apr 2020, 14:28This has to be the worse service i have had received ever!!!!!
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Shannon C's update14 Apr 2020, 14:28
Reviewer Update
This has to be the worse service i have had received ever!!!!!