LL
Lelo L
1 reviews | Active since Apr 2024
19 Feb 2026, 17:10
Still waiting...................................................
Dear MetroFibre Networx
Please note that I am still awaiting an update regarding the payment I made. I have not received any communication yet. The Purchase Order was sent to your finance department along with all the necessary details.
This is a friendly reminder, and I hope we can resolve this matter smoothly without any misunderstandings.
Thank you for your attention to this.
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Replies (1)
MetroFibre Networx's replyOfficial
19 Feb 2026, 17:40Dear Lelo
Thank you for your follow-up and for bringing this matter to our attention.
Please be advised that we have requested the relevant department to urgently assist with your payment query and to provide feedback accordingly. Your Purchase Order and the supporting documentation submitted to our Finance Department will be reviewed as part of this process.
We appreciate your patience and assure you that the matter is receiving the necessary attention. Feedback will be provided as soon as the review has been completed.
Should you require any further assistance in the interim, please do not hesitate to contact us.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for your follow-up and for bringing this matter to our attention.
Please be advised that we have requested the relevant department to urgently assist with your payment query and to provide feedback accordingly. Your Purchase Order and the supporting documentation submitted to our Finance Department will be reviewed as part of this process.
We appreciate your patience and assure you that the matter is receiving the necessary attention. Feedback will be provided as soon as the review has been completed.
Should you require any further assistance in the interim, please do not hesitate to contact us.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply19 Feb 2026, 17:40
Official
Dear Lelo
Thank you for your follow-up and for bringing this matter to our attention.
Please be advised that we have requested the relevant department to urgently assist with your payment query and to provide feedback accordingly. Your Purchase Order and the supporting documentation submitted to our Finance Department will be reviewed as part of this process.
We appreciate your patience and assure you that the matter is receiving the necessary attention. Feedback will be provided as soon as the review has been completed.
Should you require any further assistance in the interim, please do not hesitate to contact us.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for your follow-up and for bringing this matter to our attention.
Please be advised that we have requested the relevant department to urgently assist with your payment query and to provide feedback accordingly. Your Purchase Order and the supporting documentation submitted to our Finance Department will be reviewed as part of this process.
We appreciate your patience and assure you that the matter is receiving the necessary attention. Feedback will be provided as soon as the review has been completed.
Should you require any further assistance in the interim, please do not hesitate to contact us.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations