AP
Anelien P
1 reviews | Active since Dec 2012
09 Mar 2026, 20:01
STILL ONGOING Terrib...
STILL ONGOING Terrible, dreadful, horrifying, shocking, inadequate, poor, subpar, lousy, unexceptional, time consuming,
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
09 Mar 2026, 20:30Dear Anelien du Plessis
Thank you for bringing your concerns to our attention. We sincerely apologise for the frustration and inconvenience you have experienced.
Please be advised that we have requested the relevant departments to investigate and assist with the respective queries you have raised, including the service stability, account concerns, application access, and billing-related matters.
The teams have been asked to review the issues and provide the necessary feedback. We will share an update with you as soon as feedback has been received.
We appreciate your patience while the matter is being investigated.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing your concerns to our attention. We sincerely apologise for the frustration and inconvenience you have experienced.
Please be advised that we have requested the relevant departments to investigate and assist with the respective queries you have raised, including the service stability, account concerns, application access, and billing-related matters.
The teams have been asked to review the issues and provide the necessary feedback. We will share an update with you as soon as feedback has been received.
We appreciate your patience while the matter is being investigated.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply09 Mar 2026, 20:30
Official
Dear Anelien du Plessis
Thank you for bringing your concerns to our attention. We sincerely apologise for the frustration and inconvenience you have experienced.
Please be advised that we have requested the relevant departments to investigate and assist with the respective queries you have raised, including the service stability, account concerns, application access, and billing-related matters.
The teams have been asked to review the issues and provide the necessary feedback. We will share an update with you as soon as feedback has been received.
We appreciate your patience while the matter is being investigated.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing your concerns to our attention. We sincerely apologise for the frustration and inconvenience you have experienced.
Please be advised that we have requested the relevant departments to investigate and assist with the respective queries you have raised, including the service stability, account concerns, application access, and billing-related matters.
The teams have been asked to review the issues and provide the necessary feedback. We will share an update with you as soon as feedback has been received.
We appreciate your patience while the matter is being investigated.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations