NP
Nikhilan P
1 reviews | Active since May 2023
15 May 2023, 20:22
STILL NO HELP
7 days with no connection , 8 calls , 2 technicians sent out and an agent who dropped the call when I've asked to speak to a manager or someone more qualified. 2 technicians have said the issue is not in the house, yet no one else has been sent out to sort the issue out (which no one can even identify) I've had 2 agents who've tried to assist and have given feedback but other than that, pathetic is pretty much an understatement.
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MetroFibre Networx's replyOfficial
16 May 2023, 08:46Good day Nikhilan.
We want to apologise for the inconvenience and poor experience you have had to this point. Our agents will investigate the causes of the concerns and issues you have raised here, and one of our agents will get in contact with you for further assistance.
Kind regards
Sunet.
We want to apologise for the inconvenience and poor experience you have had to this point. Our agents will investigate the causes of the concerns and issues you have raised here, and one of our agents will get in contact with you for further assistance.
Kind regards
Sunet.
MetroFibre Networx's reply16 May 2023, 08:46
Official
Good day Nikhilan.
We want to apologise for the inconvenience and poor experience you have had to this point. Our agents will investigate the causes of the concerns and issues you have raised here, and one of our agents will get in contact with you for further assistance.
Kind regards
Sunet.
We want to apologise for the inconvenience and poor experience you have had to this point. Our agents will investigate the causes of the concerns and issues you have raised here, and one of our agents will get in contact with you for further assistance.
Kind regards
Sunet.