1 reviews | Active since Mar 2022
Still ***********
We migtated our account from MetroFiber to Afrihost (which uses the MetroFiber infrastructure). Reason for migrating: MetroFiber accounts and support are shockingly ***********! Ex: Double billing, random cancellation of account that we never app**** for. This disturbing list goes on! We requested migration but wanted to keep our VOIP line. The VOIP line was disabled while migrating, with a note that once we go live with Afrihost the line will be reinstated. Which surprise surprise, it wasn't! After numerous communications to get the line running we still have no success - yet we are being billed for this VOIP line! I can't believe the incompetance of this company! MetroFiber representative please make contact with me I want this issue resolved, I used to use the phone line for my business!
Thank you for bringing the matter to our attention.
Please note we are investigating the matter.
We will revert back with an update.
One of the agents will contact you.
Kind regards
MetroFibre
Thank you for bringing the matter to our attention.
Please note we are investigating the matter.
We will revert back with an update.
One of the agents will contact you.
Kind regards
MetroFibre
