1 reviews | Active since Dec 2016
Stay away if you can. Bad bad news and useless
They strike yet again with my fibre line being down for 2 days now. After spending over R600, trying to call them and holding the line hours on end someone from technical support eventually picked up my call this morning and said my account has been suspended. I explaining to her how I’ve sent over 20 emails with the POP and she said she will ask the useless finance team to have a look and reactivate my account. Hours later there’s still no line working, they are still not answering calls. The last time my line was out for 3 weeks and after countless calls and emails to them they only responded to me after I left a review here on HelloPeter. Stay away from this network if you can, totally useless and the employees are always clueless.
Thank you for letting us know of your frustration and taking my call.
We did try to contact the finance department while I had you on the phone.
I will contact you again a bit later and we will try again.
Kind Regards,
Siboniso
Metrofibre
Thank you for letting us know of your frustration and taking my call.
We did try to contact the finance department while I had you on the phone.
I will contact you again a bit later and we will try again.
Kind Regards,
Siboniso
Metrofibre
