ER
Eugene R

1 reviews | Active since Oct 2019

29 Sept 2021, 19:35

Stay away from Gigago

3 months after contacting them regarding my Fibre line issues, the are still not getting back to me. I'm paying for a service that I'm not getting. The promises me 2 months ago someone will come out but nothing. I've lost so much business because of this. I even send them an email to 2 departments that I'm canceling with immediate effect. They didn't even react to that. So next step is reversing my debit order an oh boy I feel sorry for the one contacting me then. But I'm through with them. They are past useless. I even had to switch to my mobile data just to post this review.

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply30 Sept 2021, 21:22
Official
Dear Eugene 

We thank you for report on our service.

We regret that you have received this caliber of service. 

I will follow up on the request and contact you accordingly. We don't take any of this lightly. 

Thank you.

Kind regards
GigaGo