Stay Away!

Metro Fibre is a typical case of oversell and under deliver. 5 months ago they started sending out documents for us to connect to their network. Since then we have had 3 of their sub-contractors in our complex (It doesn't appear they do any work themselves). Those contractors arrived without adequate tools, had to borrow from our residents - more accurately stole as some tools were never received back. They the disappeared into the night - the next contractor came, and dug up the work of the original contractor causing even more mess, made a song and dance about the hand over - still not working. Enter the 3rd contractor - again dug up the junction boxes, another song and dance - we then get our "Go Live date" - however when my ONT box is installed the fibre line is STILL NOT WORKING as is the case for most of the other residents. Now we cannot so much as get a support ticket out of Metro Fibre, let along a date or any other kind of plan as to when the issue will be resolved. At this point carrier ***eons would be a more reliable means of transporting my data.