DE
Dacre E
1 reviews | Active since Jul 2025
26 Jul 2025, 08:26
So the help I received this morning to actually get the internet working was excellent
So the help I received this morning to actually get the internet working was excellent. I just phoned in and got all the support I needed. Internet up and running and the support was perfect. Kept phoning me back with updates until it was resolved. Thank you for helping us!
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
26 Jul 2025, 08:58Dear Dacre Ewan
Thank you so much for your feedback – we appreciate you taking the time to share your experience!
We’re thrilled to hear that the support you received made a difference and that your internet is now up and running smoothly. It’s great to know that our team was able to keep you updated and resolve everything.
If there’s anything more we can assist with, please don’t hesitate to reach out.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply26 Jul 2025, 08:58
Official
Dear Dacre Ewan
Thank you so much for your feedback – we appreciate you taking the time to share your experience!
We’re thrilled to hear that the support you received made a difference and that your internet is now up and running smoothly. It’s great to know that our team was able to keep you updated and resolve everything.
If there’s anything more we can assist with, please don’t hesitate to reach out.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Sibonisile
MetroFibre Complaints & Escalations