RR
Roche R
1 reviews | Active since May 2023
09 May 2023, 16:31
SO SAD!!!! WOULDNT EVEN RATE YOU A STAR IF IT WASNT REQUIRED, DAMN FOOLS
We honestly have been happy clients for about 3 years until now, FUNNY ENOUGH, we upgraded from a 50mg line to a 100mg line...... WHAT A MISTAKE!!!! Instead of upgrading us, they cancelled our line!!!!!!!!! Its has BEEN 7 DAYS NOW, we have been phoning, emailing, talking to alot of people that give us empty promises!!! NO CALLS BACK, NO PROPER ASSISTANCE AND NO AFTER SERVICE WHATSOEVER!!!!!!!!! What a damn joke, how can you rely on them when you work from home and require their internet services..... PPPFTTT, CUSTOMER SERVICE SE GAT!!!! Seems like LOYAL CUSTOMERS get 0 ZERO (***KOL) service!!!! Sies guys!!!!
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Replies (1)0
Replies (1)MetroFibre Networx's replyOfficial
10 May 2023, 08:18Good day Roche,
Thank you for taking our call yesterday afternoon.
Kindly note we will keep you updated during the course of the day.
We sincerely apologize for any inconvenience caused.
Kind regards,
Nthabi
Thank you for taking our call yesterday afternoon.
Kindly note we will keep you updated during the course of the day.
We sincerely apologize for any inconvenience caused.
Kind regards,
Nthabi
MetroFibre Networx's reply10 May 2023, 08:18
Official
Good day Roche,
Thank you for taking our call yesterday afternoon.
Kindly note we will keep you updated during the course of the day.
We sincerely apologize for any inconvenience caused.
Kind regards,
Nthabi
Thank you for taking our call yesterday afternoon.
Kindly note we will keep you updated during the course of the day.
We sincerely apologize for any inconvenience caused.
Kind regards,
Nthabi
