lD
lisa D
1 reviews | Active since Dec 2012
05 Apr 2024, 05:57
SICK AND TIRED
Yesterday my fibre was suspended...my son is in matric & needs fibre to do his homework. After so many attempts to resolve this issue of outstanding balance & sending pops. I'm wanting the head of the so called finance team to contact me personally.
I reckon they should compensate me in some way for data, airtime & pops from bank app that I keep resending (I'm being charged)
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lisa D's updateReviewer Update
10 Apr 2024, 12:51On the 6th I resent POPs in pdf format, ticket number 230413....line is still suspended. Tried phoning only to be told that I'm in arrears. My son is behind with school work. I'm really going to cancel as no one seems to be responding to calls or emails....like I keep saying....shocking customer service
lD
lisa D's update10 Apr 2024, 12:51
Reviewer Update
On the 6th I resent POPs in pdf format, ticket number 230413....line is still suspended. Tried phoning only to be told that I'm in arrears. My son is behind with school work. I'm really going to cancel as no one seems to be responding to calls or emails....like I keep saying....shocking customer service