SM
Sade M
1 reviews | Active since Jan 2019
31 Jan 2019, 07:31
Sh*t service from Henton da Smidt
Is there no option for no star at all. This company customer service is ****. I am using metrofibre with Accelerit and I have been experiencing constant issues where my connection is going down. Accelerit advised metro Fibre will be coming in to change a box but instead they changed a cord called the patch cord. Still getting connection problems. Now I have an ass by the name of Henton da Smidt from metro Fibre responding to mails in the such a manor that you can clearly see they give a f#*k about their customers. Terrible terrible service and I will definitely let every social network I am on know about this company
Helpful (0)
Replies (5)0
Replies (5)
MetroFibre Networx's replyOfficial
31 Jan 2019, 07:47Good Morning Sade,
Please Email *** and include the account holders full name, physical address and ticket numbers. In order for us to investigate further.
Kind regards
The MetroFibre Team
Please Email *** and include the account holders full name, physical address and ticket numbers. In order for us to investigate further.
Kind regards
The MetroFibre Team
MetroFibre Networx's reply31 Jan 2019, 07:47
Official
Good Morning Sade,
Please Email *** and include the account holders full name, physical address and ticket numbers. In order for us to investigate further.
Kind regards
The MetroFibre Team
Please Email *** and include the account holders full name, physical address and ticket numbers. In order for us to investigate further.
Kind regards
The MetroFibre Team
SM
Sade M's updateReviewer Update
31 Jan 2019, 07:48I have been emailing you guys and getting the worse service. What difference is another email going to do? Speak to Henton
SM
Sade M's update31 Jan 2019, 07:48
Reviewer Update
I have been emailing you guys and getting the worse service. What difference is another email going to do? Speak to Henton
MetroFibre Networx's replyOfficial
31 Jan 2019, 08:13Hi Sade,
By sending an email to ***, we will investigate and escalate the matter to the relevant manager. Please include any communication sent to you.
Kind regards
The MetroFibre Team
By sending an email to ***, we will investigate and escalate the matter to the relevant manager. Please include any communication sent to you.
Kind regards
The MetroFibre Team
MetroFibre Networx's reply31 Jan 2019, 08:13
Official
Hi Sade,
By sending an email to ***, we will investigate and escalate the matter to the relevant manager. Please include any communication sent to you.
Kind regards
The MetroFibre Team
By sending an email to ***, we will investigate and escalate the matter to the relevant manager. Please include any communication sent to you.
Kind regards
The MetroFibre Team
SM
Sade M's updateReviewer Update
31 Jan 2019, 08:21You guys are useless man
SM
Sade M's update31 Jan 2019, 08:21
Reviewer Update
You guys are useless man
MetroFibre Networx's replyOfficial
31 Jan 2019, 08:25Hi Sade,
We understand your frustration, please email *** and we can investigate and escalate immediately.
Kind regards
The MetroFibre Team
We understand your frustration, please email *** and we can investigate and escalate immediately.
Kind regards
The MetroFibre Team
MetroFibre Networx's reply31 Jan 2019, 08:25
Official
Hi Sade,
We understand your frustration, please email *** and we can investigate and escalate immediately.
Kind regards
The MetroFibre Team
We understand your frustration, please email *** and we can investigate and escalate immediately.
Kind regards
The MetroFibre Team