MT
Mpho T
1 reviews | Active since Apr 2026
08 Apr 2026, 15:53
Sh***********T service.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I had a very bad experience with this Company my fiber has been down since Wednesday the 1st April and i only got a call yesterday to check not to resolve the issue, every time when there is connectivity issue i have to beg and run after them before they fix as is they are paying for my service...im moving to another service provider Bye Bye !!!!
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MetroFibre Networx's replyOfficial
08 Apr 2026, 17:41Dear Mpho
Thank you for bringing this matter to our attention, and we sincerely apologise for the frustration and inconvenience you have experienced.
In order for us to assist you further, kindly provide us with your account holder details so that we can investigate and address your query accordingly.
We appreciate your cooperation and look forward to assisting you.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this matter to our attention, and we sincerely apologise for the frustration and inconvenience you have experienced.
In order for us to assist you further, kindly provide us with your account holder details so that we can investigate and address your query accordingly.
We appreciate your cooperation and look forward to assisting you.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply08 Apr 2026, 17:41
Official
Dear Mpho
Thank you for bringing this matter to our attention, and we sincerely apologise for the frustration and inconvenience you have experienced.
In order for us to assist you further, kindly provide us with your account holder details so that we can investigate and address your query accordingly.
We appreciate your cooperation and look forward to assisting you.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for bringing this matter to our attention, and we sincerely apologise for the frustration and inconvenience you have experienced.
In order for us to assist you further, kindly provide us with your account holder details so that we can investigate and address your query accordingly.
We appreciate your cooperation and look forward to assisting you.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations