NS
Natalie S
1 reviews | Active since Mar 2021
01 Mar 2021, 17:09
Shocking service from Metrofibre
I have been trying to get an issue with my fibre line that was installed by Metrofibre resolved for over two weeks. After numerous calls and emails nothing has been done. The fibre line was laid 6 months ago. We desperately need fibre to work from home. The apathy we are receiving from Metrofibre is astounding. Be careful who you choose...
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MetroFibre Networx's replyOfficial
01 Mar 2021, 20:38Good day Natalie,
Thank you for bringing this to our attention.
We sincerely apologies for all the inconvenience caused.
Kindly be advised that we have escalated the issue to our relevant for an update.
As soon as we receive feedback , we will be in contact with you to provide you with feedback.
Kind Regards
The MetroFibre Team
Thank you for bringing this to our attention.
We sincerely apologies for all the inconvenience caused.
Kindly be advised that we have escalated the issue to our relevant for an update.
As soon as we receive feedback , we will be in contact with you to provide you with feedback.
Kind Regards
The MetroFibre Team
MetroFibre Networx's reply01 Mar 2021, 20:38
Official
Good day Natalie,
Thank you for bringing this to our attention.
We sincerely apologies for all the inconvenience caused.
Kindly be advised that we have escalated the issue to our relevant for an update.
As soon as we receive feedback , we will be in contact with you to provide you with feedback.
Kind Regards
The MetroFibre Team
Thank you for bringing this to our attention.
We sincerely apologies for all the inconvenience caused.
Kindly be advised that we have escalated the issue to our relevant for an update.
As soon as we receive feedback , we will be in contact with you to provide you with feedback.
Kind Regards
The MetroFibre Team