LM
Lisa M
1 reviews | Active since Jul 2011
11 Sept 2020, 16:28
Shocking customer service
I have sent emails and have tried numerous times to phone but cannot get a response from anyone at Metrofibre.
It seems that you have now suspended our services for no reason. This is totally unacceptable as the account is up to date and always has been.
I have a business to run and cannot do this with no internet.
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Replies (1)
MetroFibre Networx's replyOfficial
14 Sept 2020, 08:23Good morning Lisa
Thank you for your message. Kindly send us your full names, contact details, residential address, ticket number as well as MetroFibre / ISP account number so that we can escalate this to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly send us your full names, contact details, residential address, ticket number as well as MetroFibre / ISP account number so that we can escalate this to the correct department.
Thank you,
The MetroFibre Team
MetroFibre Networx's reply14 Sept 2020, 08:23
Official
Good morning Lisa
Thank you for your message. Kindly send us your full names, contact details, residential address, ticket number as well as MetroFibre / ISP account number so that we can escalate this to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly send us your full names, contact details, residential address, ticket number as well as MetroFibre / ISP account number so that we can escalate this to the correct department.
Thank you,
The MetroFibre Team