tM
thelma M
1 reviews | Active since Aug 2021
05 Aug 2025, 16:16
Service poor
Worse service ever especially wen u change address...I don't recommend it to any 1
Helpful (0)
Replies (3)0
Replies (3)
MetroFibre Networx's replyOfficial
05 Aug 2025, 17:00Dear Thelma
Thank you for your feedback. We understand the inconvenience you’ve experienced, especially regarding your change of address.
Please be assured that your query has been escalated to our WiFi/LAN department with a request for urgent assistance. Our team will investigate the matter and reach out to you directly to resolve the issue as quickly as possible.
We truly value your patience and will keep you updated on the progress.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for your feedback. We understand the inconvenience you’ve experienced, especially regarding your change of address.
Please be assured that your query has been escalated to our WiFi/LAN department with a request for urgent assistance. Our team will investigate the matter and reach out to you directly to resolve the issue as quickly as possible.
We truly value your patience and will keep you updated on the progress.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply05 Aug 2025, 17:00
Official
Dear Thelma
Thank you for your feedback. We understand the inconvenience you’ve experienced, especially regarding your change of address.
Please be assured that your query has been escalated to our WiFi/LAN department with a request for urgent assistance. Our team will investigate the matter and reach out to you directly to resolve the issue as quickly as possible.
We truly value your patience and will keep you updated on the progress.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for your feedback. We understand the inconvenience you’ve experienced, especially regarding your change of address.
Please be assured that your query has been escalated to our WiFi/LAN department with a request for urgent assistance. Our team will investigate the matter and reach out to you directly to resolve the issue as quickly as possible.
We truly value your patience and will keep you updated on the progress.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
tM
thelma M's updateReviewer Update
05 Aug 2025, 17:27U are the 4th person toady saying the same thing but nothing happening
tM
thelma M's update05 Aug 2025, 17:27
Reviewer Update
U are the 4th person toady saying the same thing but nothing happening
MetroFibre Networx's replyOfficial
05 Aug 2025, 17:35Good Day
The team is currently working on your query and will assist you.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
The team is currently working on your query and will assist you.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply05 Aug 2025, 17:35
Official
Good Day
The team is currently working on your query and will assist you.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
The team is currently working on your query and will assist you.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations