KM
KayGee M
1 reviews | Active since Jul 2020
28 Dec 2020, 11:18
SERVICE NOT ACTIVATED
i was really excited when i got to hear that metroFiber has installed fiber in the area(clarina, pretoria north) i will be moving to and i was about to finally upgrade to fiber so i signed up with metroFiber but it's turning out to be a nightmare. The tech came and installed the router on the 15th December and was told to wait 4 days for activation but that has still not happened. I have communicated via email and calls but still no word/feedback on when will the services be activated. Im frustrated as im working from home and its close to 3 weeks now without anyone from metroFiber taking the time to assist me.
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MetroFibre Networx's replyOfficial
04 Jan 2021, 07:26 Good morning KayGee,
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number so that we can escalate this to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number so that we can escalate this to the correct department.
Thank you,
The MetroFibre Team
MetroFibre Networx's reply04 Jan 2021, 07:26
Official
Good morning KayGee,
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number so that we can escalate this to the correct department.
Thank you,
The MetroFibre Team
Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number so that we can escalate this to the correct department.
Thank you,
The MetroFibre Team