MJ
Monique J
1 reviews | Active since Jun 2023
24 Jul 2023, 07:35
**** Service
This **** network needs to ***ken sort out this fibre - I have not have connection since last week, I keep on getting sms to say they working on the fibre in Tembisa, one day it works the rest is not, I keep on paying out of pocket and Metro Fibre just doesn't care coz they take there monthly payment full every month not giving a **** for there customers that is suffering at there hands, I'm so sick of this **** every month I have to experience this nonsense. Monique Johannes, ID: ***.
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MetroFibre Networx's replyOfficial
24 Jul 2023, 10:30Dear Monique
I am writing to offer my heartfelt apologies for the connectivity difficulties you have encountered.
Please be aware that we are currently experiencing a fibre outage disrupting services in your area.
We understand the frustration that comes with unexpected service interruptions, and we want to assure you that we are sparing no effort in resolving the situation as soon as possible.
While we do not have a precise time estimate for restoration at this moment, please rest assured that we are fully committed to resolving the outage promptly. Kindly note that I will be in contact to provide further updates via email.
Kind Regards
Marilize
I am writing to offer my heartfelt apologies for the connectivity difficulties you have encountered.
Please be aware that we are currently experiencing a fibre outage disrupting services in your area.
We understand the frustration that comes with unexpected service interruptions, and we want to assure you that we are sparing no effort in resolving the situation as soon as possible.
While we do not have a precise time estimate for restoration at this moment, please rest assured that we are fully committed to resolving the outage promptly. Kindly note that I will be in contact to provide further updates via email.
Kind Regards
Marilize
MetroFibre Networx's reply24 Jul 2023, 10:30
Official
Dear Monique
I am writing to offer my heartfelt apologies for the connectivity difficulties you have encountered.
Please be aware that we are currently experiencing a fibre outage disrupting services in your area.
We understand the frustration that comes with unexpected service interruptions, and we want to assure you that we are sparing no effort in resolving the situation as soon as possible.
While we do not have a precise time estimate for restoration at this moment, please rest assured that we are fully committed to resolving the outage promptly. Kindly note that I will be in contact to provide further updates via email.
Kind Regards
Marilize
I am writing to offer my heartfelt apologies for the connectivity difficulties you have encountered.
Please be aware that we are currently experiencing a fibre outage disrupting services in your area.
We understand the frustration that comes with unexpected service interruptions, and we want to assure you that we are sparing no effort in resolving the situation as soon as possible.
While we do not have a precise time estimate for restoration at this moment, please rest assured that we are fully committed to resolving the outage promptly. Kindly note that I will be in contact to provide further updates via email.
Kind Regards
Marilize