LW
Lizette W
1 reviews | Active since May 2023
24 May 2023, 20:26
*********** Service
I have never experienced so much frustration to address a simple problem with MetroFibre. Don't upgrade to 1000 mbps. If your router cannot handle 1000 mbps, they will suspend your account if you don't pay. They send a contractor to test for a internet connection and not for the internet speed. There services is far from standard.
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Replies (2)LW
Lizette W's updateReviewer Update
26 May 2023, 20:15I would like to thank Shannen Eekhout for the outstanding way she treated me this morning. The effort that she put in to ensure that she understood my dilemma, was out of the ordinary. My internet was unsuspended before I even put the phone down. Thank you Shannen
LW
Lizette W's update26 May 2023, 20:15
Reviewer Update
I would like to thank Shannen Eekhout for the outstanding way she treated me this morning. The effort that she put in to ensure that she understood my dilemma, was out of the ordinary. My internet was unsuspended before I even put the phone down. Thank you Shannen
MetroFibre Networx's replyOfficial
29 May 2023, 13:35Good day Lizette.
We have conveyed your compliment to Shannen and her manager. We are proud of Shannen and that she could be of assistance to you.
Kind regards
Sunet.
We have conveyed your compliment to Shannen and her manager. We are proud of Shannen and that she could be of assistance to you.
Kind regards
Sunet.
MetroFibre Networx's reply29 May 2023, 13:35
Official
Good day Lizette.
We have conveyed your compliment to Shannen and her manager. We are proud of Shannen and that she could be of assistance to you.
Kind regards
Sunet.
We have conveyed your compliment to Shannen and her manager. We are proud of Shannen and that she could be of assistance to you.
Kind regards
Sunet.