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strato.stavrou strato.stavrou
1 reviews | Active since Jan 2017
13 Jun 2020, 01:11
Saying that i cant have fibre because my line is being used.
My area uses metro fibre. I've asked multiple service providers to install fibre into my apartment. Their response is that my line is being used by someone else. How can this be possible? and how is their solution that i just should not have fibre. If someone else is using my line then they should be kicked off it. If they mean that only one apartment can use a specific line then they must install more lines!
Helpful (0)
Replies (4)0
Replies (4)
MetroFibre Networx's replyOfficial
14 Jun 2020, 18:50Good Evening Stratos,
Thank you for your message.
Please send us your full address as well as ticket number so that the problem can be escalated to the correct department?
Thank you in advance,
The MetroFibre Team
Thank you for your message.
Please send us your full address as well as ticket number so that the problem can be escalated to the correct department?
Thank you in advance,
The MetroFibre Team
MetroFibre Networx's reply14 Jun 2020, 18:50
Official
Good Evening Stratos,
Thank you for your message.
Please send us your full address as well as ticket number so that the problem can be escalated to the correct department?
Thank you in advance,
The MetroFibre Team
Thank you for your message.
Please send us your full address as well as ticket number so that the problem can be escalated to the correct department?
Thank you in advance,
The MetroFibre Team
MetroFibre Networx's replyOfficial
15 Jun 2020, 08:49Good Morning Stratos
Thank you for your message. Your contact details have been escalated. Please inform us if this has not been attended to today.
Thank you
The MetroFibre Team
Thank you for your message. Your contact details have been escalated. Please inform us if this has not been attended to today.
Thank you
The MetroFibre Team
MetroFibre Networx's reply15 Jun 2020, 08:49
Official
Good Morning Stratos
Thank you for your message. Your contact details have been escalated. Please inform us if this has not been attended to today.
Thank you
The MetroFibre Team
Thank you for your message. Your contact details have been escalated. Please inform us if this has not been attended to today.
Thank you
The MetroFibre Team
MetroFibre Networx's replyOfficial
17 Jun 2020, 12:52Hi Stratos
Confirmation received that support tried to call on the number provided but that it rings once and then dies?
Can you maybe send an alternative number please?
Thank you,
The MetroFibre Team
Confirmation received that support tried to call on the number provided but that it rings once and then dies?
Can you maybe send an alternative number please?
Thank you,
The MetroFibre Team
MetroFibre Networx's reply17 Jun 2020, 12:52
Official
Hi Stratos
Confirmation received that support tried to call on the number provided but that it rings once and then dies?
Can you maybe send an alternative number please?
Thank you,
The MetroFibre Team
Confirmation received that support tried to call on the number provided but that it rings once and then dies?
Can you maybe send an alternative number please?
Thank you,
The MetroFibre Team
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strato.stavrou strato.stavrou's updateReviewer Update
18 Jun 2020, 09:35Hello
We still haven’t received a call. The cell phone number initially provided is a working number but supposedly you guys couldn’t get through. I’ve now given a land line number and you still haven’t called.
We still haven’t received a call. The cell phone number initially provided is a working number but supposedly you guys couldn’t get through. I’ve now given a land line number and you still haven’t called.
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strato.stavrou strato.stavrou's update18 Jun 2020, 09:35
Reviewer Update
Hello
We still haven’t received a call. The cell phone number initially provided is a working number but supposedly you guys couldn’t get through. I’ve now given a land line number and you still haven’t called.
We still haven’t received a call. The cell phone number initially provided is a working number but supposedly you guys couldn’t get through. I’ve now given a land line number and you still haven’t called.