HH
Heleen H
1 reviews | Active since Sept 2022
03 Oct 2022, 20:44
Satisfied with technician and support staff
After initial poor communication and service the technician Selwyn Opperman went the extra mile to help us. It was, however, frustrating that our WiFi was only connected three days after it has been installed. The agent at after hours support service tried her best to help and called to give me feedback.
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Replies (1)
MetroFibre Networx's replyOfficial
03 Oct 2022, 20:54Dear Heleen,
We are grateful for your four-star rating of our services.
Thank you for brining it to our attention, we understand your frustration regarding your activation.
We always strive to deliver our best to our clients, and will try our best to improv where improvement is needed.
Kind Regards
MetroFibre.
We are grateful for your four-star rating of our services.
Thank you for brining it to our attention, we understand your frustration regarding your activation.
We always strive to deliver our best to our clients, and will try our best to improv where improvement is needed.
Kind Regards
MetroFibre.
MetroFibre Networx's reply03 Oct 2022, 20:54
Official
Dear Heleen,
We are grateful for your four-star rating of our services.
Thank you for brining it to our attention, we understand your frustration regarding your activation.
We always strive to deliver our best to our clients, and will try our best to improv where improvement is needed.
Kind Regards
MetroFibre.
We are grateful for your four-star rating of our services.
Thank you for brining it to our attention, we understand your frustration regarding your activation.
We always strive to deliver our best to our clients, and will try our best to improv where improvement is needed.
Kind Regards
MetroFibre.