FD
Fabulous D
1 reviews | Active since Oct 2023
02 Dec 2024, 15:59
Sabelo Mayinga from Metro Fibre's Excellent Brain in solving Issues!!!!
Sabelo Mayinga from Metro Fibre-Reference No 505310, you are a genius, you have assisted me with such proffessionalism, patience and with kindness. You are really good at your job and i pray that you go higher in life. I was so frustrated because our account was paid but we did not have connection, i called on Friday without assistance but this morning your brain worked its magic, well done young man and thank you very much.
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MetroFibre Networx's replyOfficial
02 Dec 2024, 16:20Dear Fabulous
Thank you for taking the time to share your experience with us. We are thrilled to hear about the outstanding service Sabelo Mayinga provided. His professionalism, patience, and kindness are qualities we deeply value in our team, and we will ensure that your kind words are shared with him.
We sincerely apologize for the frustration you experienced prior to connecting with Sabelo, especially regarding the delayed resolution of your connectivity issue. Your feedback highlights areas where we need to improve, particularly in ensuring timely assistance and reducing frustration for our valued clients.
Thank you for bringing this to our attention, and we appreciate your patience as we work to improve.
Kind Regards,
Marilize
MetroFibre Complaints and Escalations
Thank you for taking the time to share your experience with us. We are thrilled to hear about the outstanding service Sabelo Mayinga provided. His professionalism, patience, and kindness are qualities we deeply value in our team, and we will ensure that your kind words are shared with him.
We sincerely apologize for the frustration you experienced prior to connecting with Sabelo, especially regarding the delayed resolution of your connectivity issue. Your feedback highlights areas where we need to improve, particularly in ensuring timely assistance and reducing frustration for our valued clients.
Thank you for bringing this to our attention, and we appreciate your patience as we work to improve.
Kind Regards,
Marilize
MetroFibre Complaints and Escalations
MetroFibre Networx's reply02 Dec 2024, 16:20
Official
Dear Fabulous
Thank you for taking the time to share your experience with us. We are thrilled to hear about the outstanding service Sabelo Mayinga provided. His professionalism, patience, and kindness are qualities we deeply value in our team, and we will ensure that your kind words are shared with him.
We sincerely apologize for the frustration you experienced prior to connecting with Sabelo, especially regarding the delayed resolution of your connectivity issue. Your feedback highlights areas where we need to improve, particularly in ensuring timely assistance and reducing frustration for our valued clients.
Thank you for bringing this to our attention, and we appreciate your patience as we work to improve.
Kind Regards,
Marilize
MetroFibre Complaints and Escalations
Thank you for taking the time to share your experience with us. We are thrilled to hear about the outstanding service Sabelo Mayinga provided. His professionalism, patience, and kindness are qualities we deeply value in our team, and we will ensure that your kind words are shared with him.
We sincerely apologize for the frustration you experienced prior to connecting with Sabelo, especially regarding the delayed resolution of your connectivity issue. Your feedback highlights areas where we need to improve, particularly in ensuring timely assistance and reducing frustration for our valued clients.
Thank you for bringing this to our attention, and we appreciate your patience as we work to improve.
Kind Regards,
Marilize
MetroFibre Complaints and Escalations