ZS
Zanele S

1 reviews | Active since Jan 2021

20 Dec 2022, 15:28

Router delivery always being postponed

I am very disappointed with the service I have been getting from them. Their employees are so ***********. They came to do the installation and it's been almost 2 weeks now waiting for them to deliver the router all they keep saying is calling and asking if I am available tomorrow and tomorrow is always tomorrow and I cancel my plans and wait for them. I canceled my service provider but now I am sitting at home with no internet.

0
Replies (1)
MetroFibre Networx
MetroFibre Networx's reply20 Dec 2022, 16:37
Official
Good day Zanele, 

Thank you for bringing this under our attention we are escalating the matter with urgency. 

An agent will be in contact with you to discuss the matter.

Kind Regards 
MetroFibre 
Shannen