TM
Tebogo M
1 reviews | Active since Feb 2025
20 Feb 2025, 20:24
Robbing service
Hi I have had the service for more than 2 years. Everymonth i pay for a full month and they only provide me with service for 20 to 22 days and they switch off the service. They are forcing me to pay thier account using a debit order
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MetroFibre Networx's replyOfficial
20 Feb 2025, 20:33Dear Tebogo Mokwana
Thank you for bringing this to our attention. We understand your frustration with the recurring issue of service disruptions. We will be escalating this matter to the relevant department, and they will be liaising with you directly to resolve this issue.
Please know that we take your concerns seriously and will work to address this as swiftly as possible.
If you have any further questions or concerns in the meantime, feel free to reach out.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for bringing this to our attention. We understand your frustration with the recurring issue of service disruptions. We will be escalating this matter to the relevant department, and they will be liaising with you directly to resolve this issue.
Please know that we take your concerns seriously and will work to address this as swiftly as possible.
If you have any further questions or concerns in the meantime, feel free to reach out.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply20 Feb 2025, 20:33
Official
Dear Tebogo Mokwana
Thank you for bringing this to our attention. We understand your frustration with the recurring issue of service disruptions. We will be escalating this matter to the relevant department, and they will be liaising with you directly to resolve this issue.
Please know that we take your concerns seriously and will work to address this as swiftly as possible.
If you have any further questions or concerns in the meantime, feel free to reach out.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for bringing this to our attention. We understand your frustration with the recurring issue of service disruptions. We will be escalating this matter to the relevant department, and they will be liaising with you directly to resolve this issue.
Please know that we take your concerns seriously and will work to address this as swiftly as possible.
If you have any further questions or concerns in the meantime, feel free to reach out.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations