ROBBING CUSTOMER ON SPEED AND POOR SERVICE AT ITS BEST

Good day metrofibre: i bought 20mbps line but only to recieve 0.2down and 0.1 up. since i sign with you i have this problem month to month. the solution is always temporary. and you have to fight with your consultant to have this solution temporary fixed. with your consultant attitude to wards customers. i an ****** of what i sign for and metrofibre said they are capable of delivering the service but they are unable off. they rob me of the speed while i pay for the service they did not deliver. this is Poor service at best, robbing customers, abuse of customer, bridge of agreement and taking ride of a customer. tickets are raised for temporary solution but payment are required in full for the service i dont recieve. every seconds i have to reboot the router and the speed will increase a bit. in my contract i did not see the line which state that i have to reboot the router every hour. that i have to pay for no service. ****** every month. i asked for reset of the portal login /assist till to date nothing have been done. as all the info they loaded on the portal is wrong . i did send emails and i am tired. POOR service and prove that they dont care about customers but their MONEY ONLY. OTHER CUSTOMERS CHECK YOUR SPEED .