CM
Christinah M

1 reviews | Active since Oct 2020

08 Mar 2023, 06:23

RIVERSIDE VIEW INTERNET CONNECTION

Worst service provider ever no internet connection for 3 days now at RIVERSIDE VIEW and we won’t be getting any money back or extra days connection, This company is full of *** I’m changing by the end of this month

0
Replies (4)
MetroFibre Networx
MetroFibre Networx's reply08 Mar 2023, 08:01
Official
Good Day Christinah

 We do apologise for the inconvenience that this has caused.

Our teams are still on sight busy with trenching. Once trenching is done they will be splicing the fibre cables.

We still do not have an ETA on when this may be completed, however, we are trying to restore it as soon as possible.

We will keep you updated.

Kind Regards,
Siboniso
Metrofibre 
CM
Christinah M's update08 Mar 2023, 08:45
Reviewer Update
I bought metro bundles for 14 days so for the number of days that I didn’t get internet access please give me more days connected I can’t lose just like that. Count the number of days that I didn’t get to use my internet and replace them .
MetroFibre Networx
MetroFibre Networx's reply08 Mar 2023, 09:55
Official
Good Day Christinah

Once the outage has been resolved, we will be able to check for the downtime and assist.

Kind Regards,
Siboniso
Metrofibre
CM
Christinah M's update08 Mar 2023, 11:53
Reviewer Update
I Will wait for that Siboniso