Ridiculous

We have been waiting since last week when we placed our order, for someone to contact us to install our WiFi. Every time we follow up, we get told that a contractor has been assigned and that someone will contact us regarding the installation. We are still waiting to be contacted as to when the installation will take place.

Why is it so difficult to be assisted??? All these ISP's are very happy to take your money but as soon as they have to do their part the assistance is non-existent.. so over it