Ap
André pgavanschalkwyk
1 reviews | Active since Dec 2025
05 Dec 2025, 07:38
Riaan was very friendly, made a plan to see me earlier than the other clients due to my work, was very quick and clean, and explained everything in fantastic detail that I won't forget easily
Riaan was very friendly, made a plan to see me earlier than the other clients due to my work, was very quick and clean, and explained everything in fantastic detail that I won't forget easily. Very glad to have had him do the installation.
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Replies (1)MetroFibre Networx's replyOfficial
05 Dec 2025, 08:07Good morning André
Thank you so much for your wonderful feedback!
We are delighted to hear about the excellent service you received from Riaan. It’s great to know that he was able to accommodate your schedule, complete the installation efficiently, and provide clear explanations throughout the process. We will be sure to pass your compliments on to him and the team.
We truly appreciate you taking the time to share your experience, and we’re glad to have you as part of the Metrofibre family. If you ever need any assistance, please don’t hesitate to reach out.
Kind regards,
Phindile Msokwini
Customer Complaints & Escalations Team Lead
Metrofibre Networx
Phindile Msokwini
Customer Complaints & Escalations Team Lead
Metrofibre Networx
MetroFibre Networx's reply05 Dec 2025, 08:07
Official
Good morning André
Thank you so much for your wonderful feedback!
We are delighted to hear about the excellent service you received from Riaan. It’s great to know that he was able to accommodate your schedule, complete the installation efficiently, and provide clear explanations throughout the process. We will be sure to pass your compliments on to him and the team.
We truly appreciate you taking the time to share your experience, and we’re glad to have you as part of the Metrofibre family. If you ever need any assistance, please don’t hesitate to reach out.
Kind regards,
Phindile Msokwini
Customer Complaints & Escalations Team Lead
Metrofibre Networx
Phindile Msokwini
Customer Complaints & Escalations Team Lead
Metrofibre Networx
