LC
Lizelle C

1 reviews | Active since Mar 2021

08 Oct 2025, 14:42

Riaan de Swardt from Metrofibre provided excellent service! He was friendly, professional, and took the time to explain everything clearly

Riaan de Swardt from Metrofibre provided excellent service! He was friendly, professional, and took the time to explain everything clearly. He gave thorough details about the router setup, maintenance procedures, and potential downtimes, ensuring I fully understood each step. His helpful and informative approach made the whole experience seamless and reassuring.

0
Replies (1)
MetroFibre Networx
MetroFibre Networx's reply08 Oct 2025, 14:50
Official
Dear Lizelle,

Thank you so much for your wonderful feedback! We’re delighted to hear that Riaan provided you with such friendly, professional, and thorough service. It’s great to know that his clear explanations and helpful approach made your experience seamless and reassuring.

We’ll be sure to pass along your kind words to Riaan and the team — feedback like yours truly motivates us to continue delivering excellent service.

Best regards,
Marilize
MetroFibre Complaints & Escalations