KK
Kayla K
1 reviews | Active since Jan 2026
26 Jan 2026, 10:11
Riaan assisted us on Saturday
Riaan assisted us on Saturday. Our day was pretty full and we had other obligations. He went out of his way to assist us at a time that worked best with our schedule and worked fast and efficient. He went through the system with us explaining everything in fine detail making sure we understand everything. He definitely gave us a very good experience. Thank you.
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MetroFibre Networx's replyOfficial
26 Jan 2026, 10:16Dear Kayla
Thank you very much for taking the time to share your positive feedback with us.
Thank you very much for taking the time to share your positive feedback with us.
We are delighted to hear that Riaan was able to assist you in a way that accommodated your schedule and provided a smooth and efficient experience. It is especially encouraging to know that he took the time to explain everything in detail and ensured that you were comfortable and well-informed throughout the process.
Your kind words are truly appreciated and will be shared with Riaan as recognition of his dedication and excellent service. Feedback such as yours motivates our team to continue delivering the high level of service our customers deserve.
Thank you once again for your support. Please do not hesitate to reach out should you require any further assistance in the future.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply26 Jan 2026, 10:16
Official
Dear Kayla
Thank you very much for taking the time to share your positive feedback with us.
Thank you very much for taking the time to share your positive feedback with us.
We are delighted to hear that Riaan was able to assist you in a way that accommodated your schedule and provided a smooth and efficient experience. It is especially encouraging to know that he took the time to explain everything in detail and ensured that you were comfortable and well-informed throughout the process.
Your kind words are truly appreciated and will be shared with Riaan as recognition of his dedication and excellent service. Feedback such as yours motivates our team to continue delivering the high level of service our customers deserve.
Thank you once again for your support. Please do not hesitate to reach out should you require any further assistance in the future.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Sibonisile
MetroFibre Complaints & Escalations