TB
Tommy B
1 reviews | Active since Jan 2017
30 Jan 2024, 11:33
Refuses to cancel contract
They refuses to cancel your contact, there support is *********** when you call them they advise that email need to be sent, how many emails do you Need to be sent for a cancellation?
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
30 Jan 2024, 16:11Dear Tommy
I apologize for any inconvenience you may have experienced in the cancellation process, and I appreciate your patience.
I can confirm that our cancellations team has received and processed your request to terminate your service. The necessary steps are being taken to ensure a smooth cancellation process.
If you have any further questions or concerns, please feel free to reach out, and we will be more than happy to assist you.
Thank you for your understanding.
Best regards,
Marilize
I apologize for any inconvenience you may have experienced in the cancellation process, and I appreciate your patience.
I can confirm that our cancellations team has received and processed your request to terminate your service. The necessary steps are being taken to ensure a smooth cancellation process.
If you have any further questions or concerns, please feel free to reach out, and we will be more than happy to assist you.
Thank you for your understanding.
Best regards,
Marilize
MetroFibre Networx's reply30 Jan 2024, 16:11
Official
Dear Tommy
I apologize for any inconvenience you may have experienced in the cancellation process, and I appreciate your patience.
I can confirm that our cancellations team has received and processed your request to terminate your service. The necessary steps are being taken to ensure a smooth cancellation process.
If you have any further questions or concerns, please feel free to reach out, and we will be more than happy to assist you.
Thank you for your understanding.
Best regards,
Marilize
I apologize for any inconvenience you may have experienced in the cancellation process, and I appreciate your patience.
I can confirm that our cancellations team has received and processed your request to terminate your service. The necessary steps are being taken to ensure a smooth cancellation process.
If you have any further questions or concerns, please feel free to reach out, and we will be more than happy to assist you.
Thank you for your understanding.
Best regards,
Marilize