TM
TM M
1 reviews | Active since Nov 2020
05 Jan 2025, 17:39
Refund
Cancelled my application and have not had any feedback regarding my refund.
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Replies (1)
MetroFibre Networx's replyOfficial
06 Jan 2025, 09:10Dear TM MM
We sincerely apologise for the poor service you have experienced with us. We understand how frustrating this situation must be and deeply regret the inconvenience caused.
Please be assured that our Finance department is actively working on your query as a priority. They will provide you with feedback as soon as possible.
We truly appreciate your patience and understanding while we resolve this matter.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
We sincerely apologise for the poor service you have experienced with us. We understand how frustrating this situation must be and deeply regret the inconvenience caused.
Please be assured that our Finance department is actively working on your query as a priority. They will provide you with feedback as soon as possible.
We truly appreciate your patience and understanding while we resolve this matter.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply06 Jan 2025, 09:10
Official
Dear TM MM
We sincerely apologise for the poor service you have experienced with us. We understand how frustrating this situation must be and deeply regret the inconvenience caused.
Please be assured that our Finance department is actively working on your query as a priority. They will provide you with feedback as soon as possible.
We truly appreciate your patience and understanding while we resolve this matter.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
We sincerely apologise for the poor service you have experienced with us. We understand how frustrating this situation must be and deeply regret the inconvenience caused.
Please be assured that our Finance department is actively working on your query as a priority. They will provide you with feedback as soon as possible.
We truly appreciate your patience and understanding while we resolve this matter.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations