VT
Vincent T

1 reviews | Active since Jul 2020

07 Jun 2022, 10:54

Redefining pathetic

Once again down. A weekly basis. Do you even discount for the service I pay for but do not provide? No, because you need to pay for the most unskilled technicians under the sun.

For some reason I can't comment on my old review and it's not under my profile. But its somewhere there. I have downgraded my service, because I cannot justify paying over R1000 a month for a service that only works 22 to 25 days a month. The area is out again. Pathetic, you should feel absolutely ashamed working for Metrofibre. Redefining useless.

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply07 Jun 2022, 11:02
Official
Dear Vincent 

We understand your frustration.

Please note that we are currently experiencing an outage in your area.

Our technicians are working to resolve the issue.

An agent contact you to provide feedback as soon as we have more information. 

Kind Regards,
MetroFibre.