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Adidev D

1 reviews | Active since Jun 2018

04 Jun 2018, 09:49

Really Poor quality of Service

For two weeks my line has been down, they sent through different technicians who said the issue is outside my complex, then inside my complex, then outside my complex, then their support say the issue will take 5 min to fix, 2 weeks gone...they don't respond to you unless you complain on social media.

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply14 Nov 2018, 11:51
Official
 Good Morning Adidev,

We would like to follow up if you are still experiencing connectivity issues with your fibre line?

If so, please email *** and include the account holders full name, physical address and technical support ticket numbers in order for us to investigate.

Kind regards
The MetroFibre Team