CN
Chantelle N
1 reviews | Active since Apr 2022
19 Jan 2023, 13:11
REALLY BAD SERVICE FROM METROFIBRE!!!!!!!!
In my personal opinion, MetroFibre doesn't even deserve 1 star rating... We when through Afrihost for our Fibre, we received our router 2 days before installation. MetroFibre called to do instillation 9th of January after that the line must be activated with them. We keep receiving feedback from Afrihost about the line activation, that they are waiting for MetroFibre to activate.
Today are the 19th of January...how long does it take to activate the line?/
REALLY BAD SERVICE FROM METROFIBRE!!!!!!!!
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MetroFibre Networx's replyOfficial
19 Jan 2023, 14:02 Good Day Chantelle
We apologise for the service you have received and the inconvenience this has caused.
We do have your ticket that was logged . It is currently with the maintenance department who are assisting urgently
We do try and resolve all queries as soon as possible.
Kind Regards,
Metrofibre
We apologise for the service you have received and the inconvenience this has caused.
We do have your ticket that was logged . It is currently with the maintenance department who are assisting urgently
We do try and resolve all queries as soon as possible.
Kind Regards,
Metrofibre
MetroFibre Networx's reply19 Jan 2023, 14:02
Official
Good Day Chantelle
We apologise for the service you have received and the inconvenience this has caused.
We do have your ticket that was logged . It is currently with the maintenance department who are assisting urgently
We do try and resolve all queries as soon as possible.
Kind Regards,
Metrofibre
We apologise for the service you have received and the inconvenience this has caused.
We do have your ticket that was logged . It is currently with the maintenance department who are assisting urgently
We do try and resolve all queries as soon as possible.
Kind Regards,
Metrofibre