Rare amazing service provider
My rabbit had bitten through both of my internet cables, which unfortunately you cannot simply replace yourself, so I contacted MetroFibre and asked if they could please help. Firmly believing it would take a long time and will incur costs, it was my only option. To my amazement, they resolved it within days without any issues. Even came on a Sunday just to get it sorted for me, without any issues or costs. Second time that MetroFibre has proved they are great service provider.
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MetroFibre Networx's replyOfficial
03 Sept 2024, 09:45Dear Michelle
Thank you so much for your wonderful 5-star review! We're thrilled to hear that we could assist you quickly and efficiently, even on a Sunday. It's always our goal to provide the best service possible, and we're glad we could help you get back online after your rabbit's little adventure!
Your kind words truly motivate our team to keep delivering great service. We're honored to be your chosen service provider, and we look forward to continuing to meet your needs.
Thank you again for your support!
Kind Regards
Marilize
MetroFibre Complaints and Escalations
Thank you so much for your wonderful 5-star review! We're thrilled to hear that we could assist you quickly and efficiently, even on a Sunday. It's always our goal to provide the best service possible, and we're glad we could help you get back online after your rabbit's little adventure!
Your kind words truly motivate our team to keep delivering great service. We're honored to be your chosen service provider, and we look forward to continuing to meet your needs.
Thank you again for your support!
Kind Regards
Marilize
MetroFibre Complaints and Escalations
MetroFibre Networx's reply03 Sept 2024, 09:45
Official
Dear Michelle
Thank you so much for your wonderful 5-star review! We're thrilled to hear that we could assist you quickly and efficiently, even on a Sunday. It's always our goal to provide the best service possible, and we're glad we could help you get back online after your rabbit's little adventure!
Your kind words truly motivate our team to keep delivering great service. We're honored to be your chosen service provider, and we look forward to continuing to meet your needs.
Thank you again for your support!
Kind Regards
Marilize
MetroFibre Complaints and Escalations
Thank you so much for your wonderful 5-star review! We're thrilled to hear that we could assist you quickly and efficiently, even on a Sunday. It's always our goal to provide the best service possible, and we're glad we could help you get back online after your rabbit's little adventure!
Your kind words truly motivate our team to keep delivering great service. We're honored to be your chosen service provider, and we look forward to continuing to meet your needs.
Thank you again for your support!
Kind Regards
Marilize
MetroFibre Complaints and Escalations