BS
Balamurugan S
1 reviews | Active since Feb 2026
09 Apr 2026, 15:07
Quick Response on fault
Dear Metro Fibre team,
Please can you quickly check the Fault ref ***. It would be great and much appreciated if complete ASAP. I am working from home and no internet. I hope this can be done remotely and no agent my require onsite.
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MetroFibre Networx's replyOfficial
09 Apr 2026, 15:12Dear Balamurugan,
Thank you for reaching out and for sharing your feedback. We understand how important a stable connection is, especially when working from home. Your fault reference *** has been noted, and our support team is attending to the matter with urgency to restore your service as quickly as possible.
We appreciate your patience and cooperation while the investigation is underway.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and for sharing your feedback. We understand how important a stable connection is, especially when working from home. Your fault reference *** has been noted, and our support team is attending to the matter with urgency to restore your service as quickly as possible.
We appreciate your patience and cooperation while the investigation is underway.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply09 Apr 2026, 15:12
Official
Dear Balamurugan,
Thank you for reaching out and for sharing your feedback. We understand how important a stable connection is, especially when working from home. Your fault reference *** has been noted, and our support team is attending to the matter with urgency to restore your service as quickly as possible.
We appreciate your patience and cooperation while the investigation is underway.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and for sharing your feedback. We understand how important a stable connection is, especially when working from home. Your fault reference *** has been noted, and our support team is attending to the matter with urgency to restore your service as quickly as possible.
We appreciate your patience and cooperation while the investigation is underway.
Best regards,
Marilize
MetroFibre Complaints & Escalations