PUBLIC HOLIDAY - NO CONNECTION - AGAIN!!!

Item: MetroFibre Networx
Rating: 1
Author: CATHRIN M

After having no fibre for the entire Easter Weekend and 3 visits from technicians after to restore the connections, you did it again Metrofibre! Public holiday again and guess what.... no fibre connection!

Helpful (0)

Replies (2)

MetroFibre Networx's replyOfficial

01 May 2022, 14:55

Good day Cathrin,

I would like to apologise on behalf of MetroFibre Networx for the interruptions to your services.

Please note that we are investigating the matter.

One of our agents will contact you shortly.

Kind Regards
MetroFibre

MetroFibre Networx's reply01 May 2022, 14:55

Official

MetroFibre Networx's replyOfficial

01 May 2022, 15:09

Dear Cathrin,

Kindly note that we have tried to contact you but there no answer.

We have troubleshot your line from our side and it shows that your link is up.

Please test and inform us if the issue is resolved.

Kind Regards
MetroFibre

MetroFibre Networx's reply01 May 2022, 15:09

Official