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Gerhard O
1 reviews | Active since Jul 2014
20 Dec 2023, 09:43
Prompt, professional
Excellent service. Order placed last week with Afrihost. Ben Winkler from Metrofibre called me yesterday and made appointment for today. He was on time, early actually, and installation was done in a few minutes. While registering the device, Ben took the time to explain how the Fibre network works, gave a few troubleshooting tips, and even gave me pointers around the setup of a mini ups which I'll install later.
All and all excellent experience and service from Ben and Mrerofibre, would recommend 👌
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MetroFibre Networx's replyOfficial
20 Dec 2023, 11:12Dear Gerhard
We sincerely appreciate your fantastic feedback and are thrilled to hear about your excellent experience with Metro Fibre and our dedicated team member, Ben Winkler! Thank you for taking the time to share your positive encounter with us.
It brings us immense joy to know that Ben provided you with top-notch service, arriving punctually and ensuring a swift and efficient installation process. We're pleased to hear that he took the extra step to share valuable insights about the Fibre network, troubleshooting tips, and advice on setting up a mini UPS.
Your recommendation means a lot to us, and we are grateful for your trust in Metro Fibre. If you ever have further questions or require assistance, please don't hesitate to reach out to us. We're here to provide continued support and maintain the high standards of service you've come to expect.
Thank you once again for choosing Metro Fibre. We look forward to serving you in the future and ensuring your ongoing satisfaction with our services.
Best regards,
Marilize
MetroFibre Networx's reply20 Dec 2023, 11:12
Official
Dear Gerhard
We sincerely appreciate your fantastic feedback and are thrilled to hear about your excellent experience with Metro Fibre and our dedicated team member, Ben Winkler! Thank you for taking the time to share your positive encounter with us.
It brings us immense joy to know that Ben provided you with top-notch service, arriving punctually and ensuring a swift and efficient installation process. We're pleased to hear that he took the extra step to share valuable insights about the Fibre network, troubleshooting tips, and advice on setting up a mini UPS.
Your recommendation means a lot to us, and we are grateful for your trust in Metro Fibre. If you ever have further questions or require assistance, please don't hesitate to reach out to us. We're here to provide continued support and maintain the high standards of service you've come to expect.
Thank you once again for choosing Metro Fibre. We look forward to serving you in the future and ensuring your ongoing satisfaction with our services.
Best regards,
Marilize