HB
Hannes B
1 reviews | Active since Jul 2015
13 Sept 2024, 21:49
Ppor service
Definitely the worst provider i know here where we are renting the internet is included and when we try to find out what's the problem why is the internet off since last night gere in del Judor Propper Witbank they refuse to help and the internet remains off i won't recommend them to anyone at all
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Replies (1)
MetroFibre Networx's replyOfficial
17 Sept 2024, 09:25Dear Hannes
Thank you for reaching out to us.
We have received your complaint and have attempted to contact you to gather more information so that we can assist you effectively. However, we were unable to connect with you. Could you please provide us with more details about your concern?
You can reply with the information directly to ticket 415700 via email. Please accept our sincere apologies for the inconvenience this may have caused.
We are committed to resolving your issue as quickly as possible.
Thank you for your cooperation.
Kind regards,
Phindile
MetroFibre Complaints & Escalations
Thank you for reaching out to us.
We have received your complaint and have attempted to contact you to gather more information so that we can assist you effectively. However, we were unable to connect with you. Could you please provide us with more details about your concern?
You can reply with the information directly to ticket 415700 via email. Please accept our sincere apologies for the inconvenience this may have caused.
We are committed to resolving your issue as quickly as possible.
Thank you for your cooperation.
Kind regards,
Phindile
MetroFibre Complaints & Escalations
Best regards,
MetroFibre Networx's reply17 Sept 2024, 09:25
Official
Dear Hannes
Thank you for reaching out to us.
We have received your complaint and have attempted to contact you to gather more information so that we can assist you effectively. However, we were unable to connect with you. Could you please provide us with more details about your concern?
You can reply with the information directly to ticket 415700 via email. Please accept our sincere apologies for the inconvenience this may have caused.
We are committed to resolving your issue as quickly as possible.
Thank you for your cooperation.
Kind regards,
Phindile
MetroFibre Complaints & Escalations
Thank you for reaching out to us.
We have received your complaint and have attempted to contact you to gather more information so that we can assist you effectively. However, we were unable to connect with you. Could you please provide us with more details about your concern?
You can reply with the information directly to ticket 415700 via email. Please accept our sincere apologies for the inconvenience this may have caused.
We are committed to resolving your issue as quickly as possible.
Thank you for your cooperation.
Kind regards,
Phindile
MetroFibre Complaints & Escalations
Best regards,