P
Philly
1 reviews | Active since Aug 2026
18 Aug 2026, 20:15
Power off all day an...
Power off all day and now the metrofibre router is not rebooting after 1 hour
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MetroFibre Networx's replyOfficial
18 Aug 2026, 20:29Dear Philly,
Thank you for taking my call and allowing me to assist with the troubleshooting.
I understand the frustration caused by the power being off throughout the day and the MetroFibre router still not rebooting after an hour.
We will be escalating the issue to the relevant department for further investigation and resolution. We appreciate your patience and cooperation as we work to resolve this matter.
We will do our best to improve your experience and have the issue addressed as soon as possible.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for taking my call and allowing me to assist with the troubleshooting.
I understand the frustration caused by the power being off throughout the day and the MetroFibre router still not rebooting after an hour.
We will be escalating the issue to the relevant department for further investigation and resolution. We appreciate your patience and cooperation as we work to resolve this matter.
We will do our best to improve your experience and have the issue addressed as soon as possible.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply18 Aug 2026, 20:29
Official
Dear Philly,
Thank you for taking my call and allowing me to assist with the troubleshooting.
I understand the frustration caused by the power being off throughout the day and the MetroFibre router still not rebooting after an hour.
We will be escalating the issue to the relevant department for further investigation and resolution. We appreciate your patience and cooperation as we work to resolve this matter.
We will do our best to improve your experience and have the issue addressed as soon as possible.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for taking my call and allowing me to assist with the troubleshooting.
I understand the frustration caused by the power being off throughout the day and the MetroFibre router still not rebooting after an hour.
We will be escalating the issue to the relevant department for further investigation and resolution. We appreciate your patience and cooperation as we work to resolve this matter.
We will do our best to improve your experience and have the issue addressed as soon as possible.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations