SB
Seitebatso B
1 reviews | Active since May 2022
06 Jun 2022, 12:56
Poor service, with *********** and unreliable staff!!!
Your service sucks!!! You were so quick to install the fibre but since then things have spiraled downwards!!! I complain about wrong package and over charges every week, all I get is, we can see that you have been over charged, we will rectify and give you a call back and send you an email, but not even once!!! I spend more airtime calling metro fibre than any other contact on my phone. You guys have ***********, rude and unreliable employees!!!
Helpful (0)
Replies (2)0
Replies (2)
MetroFibre Networx's replyOfficial
06 Jun 2022, 13:01Dear Seitebatso
Thank you for bringing this issue to our attention.
Please note that the issue is currently being investigated internally.
An agent will contact you and provide feedback on the matter.
Kind regards,
MetroFibre.
Thank you for bringing this issue to our attention.
Please note that the issue is currently being investigated internally.
An agent will contact you and provide feedback on the matter.
Kind regards,
MetroFibre.
MetroFibre Networx's reply06 Jun 2022, 13:01
Official
Dear Seitebatso
Thank you for bringing this issue to our attention.
Please note that the issue is currently being investigated internally.
An agent will contact you and provide feedback on the matter.
Kind regards,
MetroFibre.
Thank you for bringing this issue to our attention.
Please note that the issue is currently being investigated internally.
An agent will contact you and provide feedback on the matter.
Kind regards,
MetroFibre.
MetroFibre Networx's replyOfficial
07 Jun 2022, 09:03Dear Seitebatso
Thank you for taking our calls.
As discussed please note that the finance department is working on resolving the issue.
Please note that the Finance department will be sending amended statements as per your request.
Kind Regards,
MetroFibre
Thank you for taking our calls.
As discussed please note that the finance department is working on resolving the issue.
Please note that the Finance department will be sending amended statements as per your request.
Kind Regards,
MetroFibre
MetroFibre Networx's reply07 Jun 2022, 09:03
Official
Dear Seitebatso
Thank you for taking our calls.
As discussed please note that the finance department is working on resolving the issue.
Please note that the Finance department will be sending amended statements as per your request.
Kind Regards,
MetroFibre
Thank you for taking our calls.
As discussed please note that the finance department is working on resolving the issue.
Please note that the Finance department will be sending amended statements as per your request.
Kind Regards,
MetroFibre