PO
Pieter O
1 reviews | Active since Nov 2015
22 Jul 2022, 09:07
Poor service Meteofibre
My dog bit my fibre cable off and now I have no wifi and we work from home. Metrofibre yestetday said they would call us but nobody phoned. This is unacceptable.
Helpful (0)
Replies (2)0
Replies (2)
MetroFibre Networx's replyOfficial
22 Jul 2022, 09:14Dear Pieter
We value the time you invested in rating our services.
Please be aware that the processing time for tickets is 3–4 working days.
However, the maintenance department has been informed of the problem, and the contractors will be in touch with you today to provide you with the necessary assistance.
Kind Regards,
MetroFibre
We value the time you invested in rating our services.
Please be aware that the processing time for tickets is 3–4 working days.
However, the maintenance department has been informed of the problem, and the contractors will be in touch with you today to provide you with the necessary assistance.
Kind Regards,
MetroFibre
MetroFibre Networx's reply22 Jul 2022, 09:14
Official
Dear Pieter
We value the time you invested in rating our services.
Please be aware that the processing time for tickets is 3–4 working days.
However, the maintenance department has been informed of the problem, and the contractors will be in touch with you today to provide you with the necessary assistance.
Kind Regards,
MetroFibre
We value the time you invested in rating our services.
Please be aware that the processing time for tickets is 3–4 working days.
However, the maintenance department has been informed of the problem, and the contractors will be in touch with you today to provide you with the necessary assistance.
Kind Regards,
MetroFibre
MetroFibre Networx's replyOfficial
22 Jul 2022, 16:17Dear Pieter
We are glad to hear that the maintenance team was able to assist you with the repairs and your line is up and running.
Thank you for your patience.
Kind Regards,
MetroFibre
We are glad to hear that the maintenance team was able to assist you with the repairs and your line is up and running.
Thank you for your patience.
Kind Regards,
MetroFibre
MetroFibre Networx's reply22 Jul 2022, 16:17
Official
Dear Pieter
We are glad to hear that the maintenance team was able to assist you with the repairs and your line is up and running.
Thank you for your patience.
Kind Regards,
MetroFibre
We are glad to hear that the maintenance team was able to assist you with the repairs and your line is up and running.
Thank you for your patience.
Kind Regards,
MetroFibre