L
Lerato
1 reviews | Active since Dec 2025
12 Dec 2025, 13:08
Poor service I am wi...
Poor service I am with out fibre since yesterday morning even now and when you call your airtime will get finished
Helpful (0)
Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
12 Dec 2025, 13:56Dear Lerato
Thank you for taking my call.
We sincerely apologise for the inconvenience you experienced due to the service interruption. Please note that the Finance Department will be reviewing and investigating your account to ensure that this issue does not occur again.
Thank you for your patience while we worked to resolve this matter.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for taking my call.
We sincerely apologise for the inconvenience you experienced due to the service interruption. Please note that the Finance Department will be reviewing and investigating your account to ensure that this issue does not occur again.
Thank you for your patience while we worked to resolve this matter.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply12 Dec 2025, 13:56
Official
Dear Lerato
Thank you for taking my call.
We sincerely apologise for the inconvenience you experienced due to the service interruption. Please note that the Finance Department will be reviewing and investigating your account to ensure that this issue does not occur again.
Thank you for your patience while we worked to resolve this matter.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for taking my call.
We sincerely apologise for the inconvenience you experienced due to the service interruption. Please note that the Finance Department will be reviewing and investigating your account to ensure that this issue does not occur again.
Thank you for your patience while we worked to resolve this matter.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations