Poor service from metrofibre

These guys sent their technician at FountainRidge to fix one of the unit last week instead of fixing the unit they took my line and gave it to the unit that needs to be fixed. Every time we call metrofibre to come fix the problem they created they leave the complex with more problems. I've been without wifi for close to a week now. They sebt another technician on friday instead of fixing my problem he left and said it should be fine in 2 hours, 3 days later still no internet. Their call centre is worse. This company is full of *********** people. I regret why my complex chose to use this useless service provider