JS
Jay S
1 reviews | Active since Apr 2014
08 May 2026, 14:53
Poor service
what a pathetic network this is , we are unable to get hold of them, it has been 3 days now. call me ASAP *** /***
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Replies (1)
MetroFibre Networx's replyOfficial
08 May 2026, 16:36Dear Jay Sedz
We acknowledge your frustration regarding the service experience and the difficulty experienced in reaching our support teams over the past few days. We understand the inconvenience this has caused.
This matter will be escalated for urgent attention, and we will request that a consultant contact you as soon as possible to assist further.
Thank you for bringing this to our attention.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply08 May 2026, 16:36
Official
Dear Jay Sedz
We acknowledge your frustration regarding the service experience and the difficulty experienced in reaching our support teams over the past few days. We understand the inconvenience this has caused.
This matter will be escalated for urgent attention, and we will request that a consultant contact you as soon as possible to assist further.
Thank you for bringing this to our attention.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Sibonisile
MetroFibre Complaints & Escalations