Poor service

It will remain at 1 star until my issue is resolved. I don't understand how you can have the incorrect FSAN number linked to my address.

My account was deducted by Afrihost, however my fiber line is not active. Your service is really below par. I have been sitting with this issue for over a week now. The fact that I have to take it to twitter and hello Peter is sad.

I don't know how many times I have called your client services department but no one has been able to help.

I come from a customer care background and this is by far the worst service I have ever seen.

When a client has an issue you have to go above and behind to have to the issue resolved immediately. You don't make them wait even further because it just makes matters worse.